AutoricambiSanMauro: wide choice of quality, reliable assistance and competence

Autoricambi SanMauro is a leading company in the sales sector, including online, of car accessories. .

With customers all over the world, our reality has received important awards over the last 40 years and has built a solid sales network thanks to the continuous updating of our technologies and our staff, as well as excellent sales and support assistance. after purchase.

How our reality is born

Being a modern, dynamic and attentive to its customers is a constant job. It requires a strategy that looks to the future, attention to industry news, the ability to meet the needs of those who choose us, with optimal delivery times and present and competent after-sales assistance.

For us at AutoricambiSanMauro these are the objectives that from the very beginning have been a guide to create a reality that, over time, has become a leader in the sale of car accessories. With a careful selection of over 50 thousand items, shipments in Italy and in over 30 countries abroad (including Japan and the United States), the reality of AutoricambiSanMauro has been active for over 40 years in this sector and for 15 years has brought its own identity and commercial activity, including online.

Entry into the digital world

Entering the digital world was a fundamental strategic choice, which we made by fully believing in it and making important investments. It has brought us even closer to our customers, showing an ever-increasing number of buyers the wide variety of products available, our ability to provide continuous after-sales service and to choose cutting-edge suppliers and partners, each for their own sector.

We have studied every part of our e-commerce to shorten the distance between us and those looking for quality products for their car, making each phase – from choice to sale, to delivery – efficient and satisfactory. This has allowed us to obtain important awards. Our online shop, for example, was reported in the Economy section of Corriere della Sera among the stars of E-Commerce 2022 in the ‘Cars and Motorcycles’ section. A result of great value for our work and for the trust of our customers.

Configurators and Customer Service

Our relationship with the customer is built in all phases. At the beginning, when the consultation of our catalog takes place in search of the right product, when reading the detailed product sheets, in the purchase phase, where we have different payment systems, and in the after-sales, in which the customer can always count on our technical and qualified support.

The flagship of our reality are, for example, the custom configurators: we have made available on our site the individual assembly manuals of the various products, tools that allow the customer to easily identify the specific product for their car. , without making mistakes. For example, if you need a tailgate bike carrier or roof bars but you don’t know which models can be fitted to your car, just consult the specific configurator to make sure you receive the correct product. Our technicians, in any case, will be at your disposal even after your purchase to advise you and to check with you that you have chosen what you really need. This aspect is fundamental for our company, even before the digitization and creation of our online shop. It makes us reliable and allows us to become a point of reference in the panorama of our customers, who continue to choose us even in the future.

The blog

In recent years, the Autoricambi SanMauro website has integrated a section dedicated to the blog with the guides written by us. The goal is to provide those who consult our site with a selection of topics covered by our experts, regarding the products that are on sale through our e-commerce but also regarding the cleaning and maintenance of your vehicle, as well as stories interesting of the cars that our customers have entrusted to us.

In this space it is possible to find insights and curiosities that allow us to tell our method and our values ​​to those who decide to buy from us. An important choice to communicate with our voice and tell what we choose to do every day even to those who cannot come and visit us in person.

Our partner

The quality of our service also depends on the choice of our suppliers. Companies and brands of excellence that, like us, share the values ​​of product care, the best performance for every need and an expert and punctual relationship with the customer. All Italian companies, at the forefront in the search for the best possible features and designs.

Some of these are, for example:

• CO.RA. Spa
• Lampa
• Modula

Logistics and shipping

Another aspect that makes our reality competitive is the management of logistics and shipments.

Our integrated system and the possibility of directly using the warehouses of our partners, distributed throughout the national territory, allows us to significantly reduce delivery times, allowing customers who choose to buy from us to be able to receive the product in a short time. That they need.

This not only allows us to make timely deliveries within the established times, but to update availability quickly and in real time, obtain the best possible quality and guarantee the integrity of the product, as well as correctly manage any returns and refunds.

To make this process functional and efficient, we have chosen to have ISENDU among our partners: with its order management automation system, it allows us to optimize all timing, from receiving the order to choosing the courier, by automatically connecting to the best carrier for each individual shipment (for example BRT (Bartolini), DPD, DHL, UPS or SDA).

Payment systems

Through our e-commerce, we offer various digital payment systems, with the aim of satisfying all requests and allowing the customer to choose the method they prefer.

PayPlug is the payment gateway that we have integrated to be able to receive payments by credit card in a fluid and intuitive way. We also offer the possibility to make purchases via PayPal and Satispay. Finally, for those who want to pay in installments, it is possible to take advantage of this option through the Splittypay payment platform.